Boise Towne Square

Boise, Idaho · Accessibility score 1/5

Address: 350 N. Milwaukee St., Boise, ID 83704

Phone: (208) 639-5000

About

Boise Towne Square is the largest enclosed shopping mall in Idaho, located in the heart of Boise along Milwaukee Street. With over 150 stores, restaurants, and services spread across two levels, it's a go-to destination for shopping, dining, and entertainment in the Treasure Valley.

The mall anchors include Macy's and JCPenney, alongside a wide mix of national retailers, local boutiques, and specialty shops. You'll find everything from clothing and electronics to home goods and gifts. The food court offers a variety of quick-service options, and several sit-down restaurants are located within or adjacent to the property.

For families, Boise Towne Square features a children's play area and seasonal events throughout the year. The mall frequently hosts community gatherings, holiday celebrations, and pop-up markets that draw visitors from across the region. It's a comfortable place to spend a few hours whether you're shopping with purpose or just browsing.

The fully enclosed, climate-controlled environment makes Boise Towne Square an especially practical destination during Idaho's cold winters and hot summers. Smooth flooring and wide walkways make it easy to move through the space at your own pace.

Getting there is straightforward. The mall sits near the intersection of Milwaukee Street and Franklin Road, with ample parking surrounding the building. Valley Regional Transit bus routes serve the area, and all ACCESS paratransit vehicles in the Boise and Garden City service area can accommodate wheelchairs. If you're driving, the parking lots are flat and well-maintained.

Mall hours typically run from 10 AM to 9 PM on weekdays, with slightly shorter hours on weekends. Individual store hours may vary, so it's worth checking ahead if you have a specific shop in mind. Guest services, located inside the mall, can help with directions, wheelchair loans, and general questions about the property.

Accessibility

Boise Towne Square is a single-level retail environment on each of its two floors, connected by elevators and escalators. The interior features wide, smooth corridors that are well-suited for wheelchair users, power chairs, and mobility scooters. Entrances at multiple points around the mall provide step-free access from the parking areas.

Designated accessible parking spaces are available in the lots surrounding the building, located close to main entrances. The parking areas are flat and paved, without significant grade changes. ADA-compliant restrooms are available throughout the mall on both levels.

Guest services can typically provide wheelchair loans on a first-come, first-served basis. Staff at the information desk can assist with wayfinding and answer questions about specific store accessibility.

For visitors relying on public transit, Valley Regional Transit's ACCESS paratransit service operates in the Boise and Garden City area Monday through Saturday, and all ACCESS vehicles can accommodate wheelchairs.

The enclosed, climate-controlled environment eliminates weather-related barriers and provides consistent lighting and smooth surfaces throughout. Seating areas are spaced along the main corridors for those who need rest breaks.

For the most current details on specific accommodations, including assistive listening devices, sensory-friendly hours, or service animal policies, contact Boise Towne Square's guest services directly before your visit.

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