Somerset Collection
Troy, Michigan · Accessibility score 1/5
Address: 2800 West Big Beaver Road, Troy, Michigan, 48084
Phone: (248) 643-6360
About
Somerset Collection stands as one of the Midwest's finest shopping destinations, drawing visitors from across the region to its elegant campus in Troy, Michigan. Split into two distinct buildings - Somerset Collection North and Somerset Collection South - the mall connects via a stunning glass-enclosed skybridge that spans Big Beaver Road below.
The North building anchors around Nordstrom and Saks Fifth Avenue, while the South side features Neiman Marcus and Macy's among its flagship stores. Between them, you'll find over 180 retailers spanning luxury fashion, home goods, beauty, and specialty shops. Names like Gucci, Louis Vuitton, Tiffany & Co., and Burberry sit alongside popular brands like Lululemon and Apple.
Beyond shopping, Somerset Collection offers a strong dining scene. Several sit-down restaurants and a well-appointed food court give visitors plenty of options for a break. The architecture itself is worth noting, with soaring ceilings, natural light, and carefully curated interior design that makes the space feel more like a gallery than a typical mall.
Seasonal events bring extra energy to the property. The holiday decorations draw crowds each winter, and rotating art installations and community events keep things fresh throughout the year. A concierge desk provides visitor assistance, gift cards, and information about current promotions.
Parking is plentiful with multiple covered garages attached to both buildings, making visits comfortable regardless of weather. The mall sits just off I-75 at the Big Beaver Road exit, making it easy to reach from Detroit, Ann Arbor, and surrounding communities. Hours typically run from 10 AM to 9 PM on weekdays with reduced weekend hours, though it's worth checking ahead for holiday schedules.
Whether you're planning a full day of luxury shopping or just stopping in for a meal and a stroll, Somerset Collection delivers an upscale experience that feels welcoming and well-maintained.
Accessibility
Somerset Collection provides accessibility features consistent with ADA requirements for large commercial facilities. Both the North and South buildings offer level entrances, and the enclosed skybridge connecting them is wheelchair accessible, allowing visitors to move between buildings without going outside.
Parking garages attached to both buildings include designated accessible parking spaces near elevator access points. Elevators are available throughout both buildings for travel between floors, supplementing escalators and stairs. Restrooms on each level include ADA-compliant accessible stalls.
The mall's interior features wide, smooth corridors suitable for wheelchair users, mobility scooters, and strollers. Flooring is primarily polished tile and stone, providing even surfaces throughout. Seating areas are spaced along the walkways for those who need rest breaks.
A concierge desk can assist visitors with wayfinding and general information. Many individual stores within the collection maintain their own accessibility accommodations, though these vary by retailer.
The food court and dining areas include accessible seating options. The glass skybridge between buildings is climate-controlled and features gentle grades rather than stairs.
Contact Somerset Collection directly at (248) 643-6360 for current details about wheelchair or mobility device loans, sensory-friendly shopping hours, or other specific accommodation needs. Individual retailers may offer additional assistance - calling ahead to specific stores can help you plan your visit. For the most up-to-date accessibility information, visit the guest services desk upon arrival.
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