Navy Pier
Chicago, Illinois · Accessibility score 1.4/5
Address: 600 E. Grand Avenue, Chicago, IL 60611
Phone: (272) 829-3031
About
Navy Pier stretches more than half a mile into Lake Michigan, making it one of Chicago's most beloved landmarks and a top destination for visitors of all ages. Since its transformation from a shipping and recreation facility into a world-class entertainment venue, the Pier has welcomed millions of guests each year to enjoy its mix of rides, restaurants, shops, gardens, and cultural attractions.
The centerpiece is the Centennial Wheel, a nearly 200-foot-tall Ferris wheel that offers breathtaking views of the Chicago skyline and lakefront. Beyond the wheel, you'll find the Chicago Children's Museum, a variety of boat tours and cruises departing from the docks, seasonal exhibitions, and live entertainment throughout the year.
Dining options span the full spectrum, from quick bites and classic Chicago-style foods to sit-down restaurants with lake views. The food court area is especially convenient for families who want variety without committing to a single restaurant. During warmer months, the outdoor spaces come alive with free concerts, fireworks displays, and festivals that draw locals and tourists alike.
The Pier's indoor areas, including shops and the Crystal Gardens (a one-acre, six-story glass atrium filled with greenery), provide comfortable options when the weather doesn't cooperate. Winter brings its own charm with the seasonal Winter WonderFest.
For practical planning, Navy Pier is located at 600 East Grand Avenue. Parking is available in a connected garage, and the venue is also reachable by public transit, rideshare, water taxi, and the free Navy Pier trolley that runs along Grand and Illinois streets. Hours vary by season, so checking the official website before your visit is a smart move. Most attractions are free to enter, though individual rides and experiences have their own pricing. Plan for at least a few hours to take it all in comfortably.
Accessibility
Navy Pier is wheelchair and mobility-device friendly throughout the venue. The grounds are flat and paved, making it easy to move between attractions, restaurants, and shops. The Centennial Wheel is accessible and can accommodate wheelchairs directly in its gondolas.
Wheelchairs are available on a first-come, first-served basis at the Guest Services Desk, located inside the main entrance. Elevators are available throughout the Pier to provide access between different levels.
The parking garage offers designated ADA parking spots. Accessible restrooms are available throughout the facility.
For visitors arriving by boat tour, the Navy Pier dock operated by Shoreline Sightseeing is considered the most accessible departure point, featuring a ramp that can accommodate chairs with narrow wheel bases. However, restrooms on the boats may be located on a lower deck accessible only by stairs, so plan accordingly.
Guest Services staff can assist with questions about specific attraction accessibility, route planning within the Pier, and other accommodations. The team makes a concerted effort to ensure all guests can enjoy the venue comfortably.
For the most current details on sensory accommodations, service animal policies, or accessibility features for specific rides and attractions, contact Navy Pier's Guest Services directly or visit their accessibility page online before your visit.
More accessible places in Illinois
- Adler Planetarium (Chicago)
- National Museum of Mexican Art (Chicago)
- Museum of Science and Industry (Chicago)
- DuSable Black History Museum and Education Center (Chicago)
- Garfield Park Conservatory (Chicago)
- Peggy Notebaert Nature Museum (Chicago)