Natick Mall

About

Natick Mall stands as one of the largest shopping destinations in New England, drawing visitors from across Massachusetts and beyond. Located at 1245 Worcester Street in Natick, this expansive indoor mall offers a mix of high-end retailers, popular brands, restaurants, and entertainment options that make it worth a full day's visit.

The mall features anchor stores alongside hundreds of specialty shops spanning fashion, electronics, home goods, and more. Whether you're looking for everyday essentials or something special, you'll find a wide variety of options spread across multiple levels. Dining choices range from casual food court fare to sit-down restaurants, so there's something for every taste and budget.

Beyond shopping, Natick Mall provides a comfortable environment for simply spending time indoors - especially welcome during New England's cold winters or rainy days. The climate-controlled space makes it a practical year-round destination for families, groups of friends, or solo visitors who want to browse at their own pace.

Getting there is straightforward. The mall sits right off the Massachusetts Turnpike (I-90) at Exit 13, with plenty of parking available. For those exploring car-free options, the planned Cochituate Rail Trail will eventually connect the mall to Natick Center and surrounding neighborhoods, offering a new way to reach the area by foot, bicycle, or wheelchair.

Plan to spend a few hours or a full afternoon. The mall's layout lets you cover ground efficiently or take your time exploring different sections. Restrooms and seating areas are available throughout the property. If you need assistance during your visit, the mall's security team can be reached at 508-655-3273.

Natick Mall proves that a great shopping experience can also be an inclusive one. Its commitment to accessibility means visitors of all abilities can enjoy everything the mall has to offer without unnecessary barriers.

Accessibility

Natick Mall provides wheelchair access throughout the venue, including accessible parking spaces and easy paths to shops and restaurants. Wheelchairs and electric wheelchairs are available to rent on-site - contact mall security at 508-655-3273 to arrange one.

The indoor, climate-controlled environment means smooth, level flooring throughout the property with no weather-related obstacles. Elevators connect the mall's multiple levels, and wide corridors allow comfortable passage for wheelchair users and those with mobility devices.

Accessible parking spaces are available in the mall's parking areas, positioned for convenient entry to the building. Accessible restrooms are located throughout the facility.

Mall security serves as the primary point of contact for accessibility needs and can provide medical assistance if needed. Reach them at 508-655-3273 for any questions or special accommodations before or during your visit.

The future Cochituate Rail Trail, currently in development, will provide an accessible route connecting Natick Mall to the surrounding community. The trail is being designed for people of all abilities, including those using wheelchairs, and will offer a new way to reach the mall from Natick Center and nearby neighborhoods.

For the most current information about specific accessibility features, including sensory accommodations, assistive listening devices, or service animal policies, contact the mall directly at 508-655-3273. Staff can provide details about individual store accessibility as well.

More accessible places in Massachusetts

• Museum of Fine Arts Boston (Boston)
• Salem Maritime National Historical Park (Salem)
• Peabody Essex Museum (Salem)
• Springfield Armory National Historic Site (Springfield)
• Boston Symphony Hall (Boston)
• Boston Tea Party Ships & Museum (Boston)